topic Re: Network down in Mobile Services

Network down

Cityscot — Wed, 22 Jun 2022 20:35:33 GMT

Why can’t EE send an SMS to everyone when there network is down or having issue. like today (22/06/22)

I couldn’t make my mind up if it was my phone faulty a problem with my billing or as if turned out EE at fault

Re: Network down

Chris_B — Wed, 22 Jun 2022 20:37:58 GMT

@Cityscot Because not everyone has the issue so who do they inform. And how many notifications have to be sent out. It’s not localised to one specific area.

Re: Network down

bristolian — Wed, 22 Jun 2022 20:45:44 GMT

You can register for proactive notifications of known issues in your locality, using the "my places" feature on the coverage & status checker

Re: Network down

Bluebun72 — Wed, 22 Jun 2022 20:55:11 GMT

Tried that,but that service also hasn't been working since about 1pm and still not working and it's now 9.55pm

Re: Network down

bristolian — Wed, 22 Jun 2022 21:03:07 GMT

I've just been using the status checker and it's fine here.

In what way is it not working? What happens when you try to use it?