topic Re: Network outage in Mobile Services

Network outage

micho — Wed, 22 Jun 2022 17:12:05 GMT

Is there any network issue in Sutton Coldfield?

Re: Network outage

bristolian — Wed, 22 Jun 2022 17:15:36 GMT

What's the issue you're having?

You can check for coverage faults by clicking "Check status" on the online coverage tool

Re: Network outage

Richasu1959 — Wed, 22 Jun 2022 17:15:45 GMT

All over country

Re: Network outage

bristolian — Wed, 22 Jun 2022 17:17:23 GMT

@Richasu1959 wrote:

All over country

No problems with my service here. Calls working perfectly over mobile & WiFi.

Re: Network outage

micho — Wed, 22 Jun 2022 17:26:50 GMT

Zero signal , no wifi call even I connected to home wifi, in parade only 3G but not able to connect internet or calls

Re: Network outage

bristolian — Wed, 22 Jun 2022 17:30:20 GMT

If you have no coverage displayed, I'd recommend you check the status page I previously linked to. If nothing's reported, then select "report a problem" to send details for further investigation.

Do other EE users in your locality have service?

Does your phone show the WiFi-calling indicator?

Re: Network outage

chistery — Wed, 22 Jun 2022 17:48:31 GMT

EE are having a major network issue affecting lots of users. Hopefully they'll have it fixed soon.

Re: Network outage

micho — Wed, 22 Jun 2022 17:49:45 GMT

Checked and reported

i don’t know if any other with same issue

no wifi calling indicator. Wifi call setting is on

Re: Network outage

BigTastey86 — Wed, 22 Jun 2022 18:16:32 GMT

Same has happened to me!!

It started about 1pm-2pm this afternoon, I was out in the truck doing a delivery and my internet just went off.

Tried everything, turning it off on, flight mode, mobile data off on, reset network settings..

It’s been jumping from No Service to E then stays on 3G but absolutely no internet connection!! Only reason I’m on now is because I’m on our house WIFI.

Im VERY surprised there’s not more people speaking about it on here as it’s all over Google!!

Re: Network outage

Jon_K — Thu, 23 Jun 2022 08:22:16 GMT

Hi all,

Our mobile services are back to normal. We're sorry for any inconvenience caused while we restored service.

Jon