topic Re: Re: Greece: I can make calls but I cannot receive calls or text messages in Mobile Services

Re: Greece: I can make calls but I cannot receive calls or text messages

Ipb — Fri, 17 Jun 2022 14:51:55 GMT

I have been in Greece for 2 weeks with 4 staff on a business contract and like so many others, all incoming calls have been blocked, meaning I have to pay £1.12 a minute to call people clients who have to WhatsApp to ask me to call them.
Thanks EE, brilliant service, good job the contract ends shortly.

Re: Re: Greece: I can make calls but I cannot receive calls or text messages

Leanne_T — Fri, 17 Jun 2022 15:11:29 GMT

Hi @lpb

Thanks for coming here.

Can you make calls and send texts?

Also, can you receive texts?

Speak soon.

Leanne.

Re: Re: Greece: I can make calls but I cannot receive calls or text messages

Ipb — Fri, 17 Jun 2022 15:19:04 GMT

Hi Leanne,

It's just incoming calls blocked on all phones.

Re: Re: Greece: I can make calls but I cannot receive calls or text messages

Leanne_T — Fri, 17 Jun 2022 15:20:19 GMT

Thanks @lpb

Have you tried selecting a different network?

Leanne.

Re: Re: Greece: I can make calls but I cannot receive calls or text messages

Ipb — Fri, 17 Jun 2022 15:45:39 GMT

Hi Leanne, we tried on 2 phones last week and on Tuesday this week but no difference. We are now at the airport ready to fly, just tried one of those 2 phones and it now works...

Thanks for your help, worth posting for others.

Re: Re: Greece: I can make calls but I cannot receive calls or text messages

Leanne_T — Fri, 17 Jun 2022 15:47:12 GMT

Thanks for letting me know @lpb

All the best 🙂

Leanne.