topic Re: Using in the USA in Mobile Services

Using in the USA

Colleen2304 — Mon, 13 Jun 2022 18:41:24 GMT

My policy says I have roam abroad pass and when I arrived in USA last month I got a text saying I can use my allowance however my bill has an extra £54 added to it.
I mainly used the free WiFi but occasionally I had to turn on 4G to order an Uber. Do these extra charges sound correct?

Re: Using in the USA

XRaySpeX — Mon, 13 Jun 2022 18:45:16 GMT

@Colleen2304 : What does the breakdown of your bill say they are for?

Re: Using in the USA

Chris_B — Mon, 13 Jun 2022 18:51:13 GMT

@Colleen2304 Do you mean you ordered an Uber via the app ? If you do you’ll not get charged for data usage as you can not get charged for data usage as you can not use data unless you have a data bundle or you use your allowance.

Re: Using in the USA

Colleen2304 — Mon, 13 Jun 2022 18:55:56 GMT

Re: Using in the USA

XRaySpeX — Mon, 13 Jun 2022 19:03:51 GMT

You don't have the Roam Further Pass. You have the Travel Data Pass which is diff & for which you pay for each day you use data there, however little. You'd be better off with the Roam Further Pass for £10 pm to allow you to use your UK data there, up to a max. of 50GB pm.

Re: Using in the USA

Colleen2304 — Mon, 13 Jun 2022 19:16:05 GMT

Oh dear that’s confusing then, lesson learned thanks for your help.

Re: Using in the USA

XRaySpeX — Mon, 13 Jun 2022 19:17:18 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.