Using phone abroad

SusieGirl — Wed, 08 Jun 2022 15:19:53 GMT

We're off to Cyprus next week and want to find out about using EE there now we are longer in the EU. I have mine and my partners mobile numbers on my account. I rang 150 and went through all the automated steps concerning roaming and apparently I have activated "roam anywhere" (roaming wasn't included in my price plan) - Q1. is this just on my number or on his too? Q2. How much does it cost to receive calls abroad? Q3. I believe there is a daily charge (£2??) for using mobile data abroad, is this going to be £4 for 2 numbers? Q4. Is there a better way for us to access/use our mobile data whilst abroad ie. a package price or something?

I have tried to call 150 again but it doesn't seem easy to get to speak to a person anymore!

Any advice please?

Re: Using phone abroad

XRaySpeX — Wed, 08 Jun 2022 16:10:24 GMT

@SusieGirl : I'm assuming that it's Greek Cyprus in the following:

Any add-on applies only to the no. it is put on.
As it is part of EU, you may use your usual UK allowances there with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2 / day charge for using your UK allowances in EU or you may buy the Roam Abroad Pass for £10 / month.

If you are on contract, remember to text ROAMING to 150 before you leave UK to check roaming is enabled on your account.
Again it's per no.
See 2.

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Using phone abroad

Re: Using phone abroad