https://community.ee.co.uk/t5/Mobile-Services/Lapsed-mobile-account-whilst-overases/m-p/1144321#M13766 <P>I have accidently let my mobile phone account lapse whilst in Australia and was not able to get back to the UK as originally planned (due to covid). It's been less than 269 days since I last used my account (although getting close) so I though it would still be active (as suggest on the page about account hibernation). I am in Australia still but I've not been able to contact EE directly to top up / reactivate the account through +44 7953966250 or 360 (a voice message says I'm barred). Any ideas how I can reactivate my account or contact EE?</P><P>Many thanks!</P> Thu, 02 Jun 2022 11:05:25 GMT BG17 2022-06-02T11:05:25Z https://community.ee.co.uk/t5/Mobile-Services/Lapsed-mobile-account-whilst-overases/m-p/1144321#M13766 <P>I have accidently let my mobile phone account lapse whilst in Australia and was not able to get back to the UK as originally planned (due to covid). It's been less than 269 days since I last used my account (although getting close) so I though it would still be active (as suggest on the page about account hibernation). I am in Australia still but I've not been able to contact EE directly to top up / reactivate the account through +44 7953966250 or 360 (a voice message says I'm barred). Any ideas how I can reactivate my account or contact EE?</P><P>Many thanks!</P> Thu, 02 Jun 2022 11:05:25 GMT https://community.ee.co.uk/t5/Mobile-Services/Lapsed-mobile-account-whilst-overases/m-p/1144321#M13766 BG17 2022-06-02T11:05:25Z https://community.ee.co.uk/t5/Mobile-Services/Lapsed-mobile-account-whilst-overases/m-p/1144324#M13767 <P>You can contact EE C/S using a web-calling app such as Skype on +44 800 0798586 over any working WiFi-connection.</P> Thu, 02 Jun 2022 11:14:20 GMT https://community.ee.co.uk/t5/Mobile-Services/Lapsed-mobile-account-whilst-overases/m-p/1144324#M13767 bristolian 2022-06-02T11:14:20Z