topic Re: European roaming Spain in Mobile Services

European roaming Spain

Martini11 — Tue, 31 May 2022 11:30:23 GMT

Hi Have I got European roaming included for free on my account

Re: European roaming Spain

Schockwave — Tue, 31 May 2022 12:36:08 GMT

Hello @Martini11 ,

Welcome to the community,

You may want to take a look here, you should find the answers:

https://community.ee.co.uk/t5/Mobile-Services/Changes-for-EE-customers-roaming-in-the-EU/td-p/1060929

Re: European roaming Spain

Leanne_T — Tue, 31 May 2022 13:03:29 GMT

Hi there @Martini11

Welcome to the community.

You can find information in our Roaming Help page, if you select your account type and when your EE plan started.

If you have a pay monthly account, please check your set up for roaming in your My EE account.

For details on how to do this please see our EE Roaming - Getting ready to use your phone abroad, post.

Leanne 🙂

Re: European roaming Spain

XRaySpeX — Tue, 31 May 2022 14:02:33 GMT

Yes, if you started your contract before 07/07/2021 or you are on PAYG.

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If your contract started after 07/07/2021 there'll be a £2 / day charge for using your UK allowances in EU or you may buy the Roam Abroad Pass for £10 / month.

If you are on contract, remember to text ROAMING to 150 before you leave UK to check roaming is enabled on your account.