topic Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket. in Gaming

I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

AbhijeetDalal — Sun, 20 Sep 2026 16:25:11 GMT

I thought the problem was that I don't have the phone service, but it doesn't work on my dad's account either. I just wanna make a one full price payment.

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

Lesley_W — Tue, 22 Sep 2026 09:56:58 GMT

Hi @AbhijeetDalal

Welcome to our community.

Thanks so much for letting us know, are you able to try reordering now?

Lesley

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

AbhijeetDalal — Tue, 22 Sep 2026 10:20:15 GMT

Yeah it’s working now

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

SajY — Fri, 25 Sep 2026 15:47:01 GMT

Hello Lesley, I’m having the same issue when trying to add a PS5 Pro to my basket?

please can you assist.

thanks.

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

Reecesmith — Fri, 25 Sep 2026 23:48:21 GMT

I'm also having the same issue

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

Michael_D — Sat, 26 Sep 2026 09:31:44 GMT

Hi @SajY and @Reecesmith

Welcome to the community.

Can you send me over a link to the PS5 Pro that you are trying to add to your basket so I can get this looked at?

Michael

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

Reecesmith — Sat, 26 Sep 2026 09:38:55 GMT

https://ee.co.uk/products/ps5-pro-console-b-chassis thats the one im after i was going to pay it off over 12 months but doesnt let me add to basket

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

SajY — Sat, 26 Sep 2026 11:05:04 GMT

Hello Michael,

hope you’re well.

this is the one - https://ee.co.uk/products/ps5-pro-console-b-chassis?color=color-code-F4F4F2&capacity=2TB&s_cid=con_ee_dg-tech_awin_aff_vidAJM_176013-Comparison+Shopping+Service+%28CSS%29Redbrain+Limited&mchannel=aw&sv1=affiliate&sv_campaign_id=176013&awc=112400_1790420668_95b1809b4bcd6be330a30741da410e1b

thanks

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

Michael_D — Sat, 26 Sep 2026 12:36:36 GMT

Thanks @SajY and @Reecesmith.

I'm seeing the same as you are when I try so I've raised it with the relevant team.

Michael

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

SajY — Sat, 26 Sep 2026 12:47:05 GMT

Thanks Michael_D,

I am awaiting your response, thanks once again.

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

Reecesmith — Mon, 28 Sep 2026 06:09:38 GMT

Hi Michael,

Is there any updates with this issue

Thanks, reece

Re: I can't add the PS5 Pro + 100 pound gift card bundle to my basket.

Michael_D — Tue, 29 Sep 2026 07:59:39 GMT

Hi @SajY and @Reecesmith,

I've had confirmation that it has been resolved now, but when I've looked it is showing as out of stock now.

I don't have any details on when stock will arrive again but if you keep an eye on the gaming pages, you'll be able to order when there is stock.

Michael