https://community.ee.co.uk/t5/Gaming/I-Ordered-A-PS5-Pro-Where-Is-It/m-p/1639884#M18747 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2312589">@Hellotoki</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>The website probably said at the time 'in stock - expected dispatch within x days'. Since the delivery estimate was 'within 7 days' around the time you ordered, I recommend giving it that full timescale. The devices are sent out in the order in which they were placed, clearing the orders from oldest to newest.</P> <P>If you're worried about the order at all, our customer support team will be happy to help, if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch with them</A>.</P> <P>Thanks for your patience so far. I hope it's with you soon.</P> <P>Chris</P> Mon, 14 Sep 2026 07:21:06 GMT Christopher_G 2026-09-14T07:21:06Z https://community.ee.co.uk/t5/Gaming/I-Ordered-A-PS5-Pro-Where-Is-It/m-p/1639776#M18746 <P>I ordered and paid for a PS5 pro on the 9th, the website showed the item as "in stock" I received a confirmation email regarding the order but I have heard nothing more since. The app delivery status has changed from "usually dispatched within 7 days to usually delivered within 3 days" so my question is&nbsp; when i am expected to receive the PS5 pro or did i just pay for future stock?</P> Sun, 13 Sep 2026 12:24:29 GMT https://community.ee.co.uk/t5/Gaming/I-Ordered-A-PS5-Pro-Where-Is-It/m-p/1639776#M18746 Hellotoki 2026-09-13T12:24:29Z https://community.ee.co.uk/t5/Gaming/I-Ordered-A-PS5-Pro-Where-Is-It/m-p/1639884#M18747 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2312589">@Hellotoki</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>The website probably said at the time 'in stock - expected dispatch within x days'. Since the delivery estimate was 'within 7 days' around the time you ordered, I recommend giving it that full timescale. The devices are sent out in the order in which they were placed, clearing the orders from oldest to newest.</P> <P>If you're worried about the order at all, our customer support team will be happy to help, if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch with them</A>.</P> <P>Thanks for your patience so far. I hope it's with you soon.</P> <P>Chris</P> Mon, 14 Sep 2026 07:21:06 GMT https://community.ee.co.uk/t5/Gaming/I-Ordered-A-PS5-Pro-Where-Is-It/m-p/1639884#M18747 Christopher_G 2026-09-14T07:21:06Z