topic Re: EE game card in Gaming

EE game card

Lonsdale27 — Sat, 01 Nov 2025 20:55:32 GMT

Ordered my Xbox’s and didn’t receive the £70 EE game card what can I do to get it literally can’t speak to anyone it’s all this Bot chat or texts game card to 150 that doesn’t work at all

Re: EE game card

Northerner — Sun, 02 Nov 2025 06:45:14 GMT

Hi @Lonsdale27

We'll send you a text after you buy an EE GameCard, asking you to reply. When we get your reply, we’ll send an EE GameCard long code and a unique 4-digit PIN. You’ll need to use both to redeem the card at the EE Game Store.

We try to send codes as soon as possible, but if you haven't got your EE GameCard code after 2 working days, text EE GameCard to 150.

https://ee.co.uk/help/gaming/redeeming-an-ee-gamecard

How long have you owned the console. You might need to speak to EE CS on 150 during office hours.

Thanks

Re: EE game card

Lonsdale27 — Sun, 02 Nov 2025 11:37:22 GMT

It got delivered on the 21st of October and everytime I try contact someone it’s always a robot

Re: EE game card

Ali_A — Sun, 02 Nov 2025 11:57:58 GMT

@Lonsdale27

What happens when you text EE GameCard to 150?

If you call 150 from your EE phone and press option 2 as the very first option, it will take you through our menu to select the appropriate customer service team.

When you speak to a guide they'll be able to raise a request for your gamecard if sending the text doesn't work.

Ali

Re: EE game card

Lonsdale27 — Sun, 02 Nov 2025 13:02:38 GMT

It dosnt just ask if i want to become a EE home member i just want to speak to an actual person

Re: EE game card

Ali_A — Sun, 02 Nov 2025 15:09:28 GMT

@Lonsdale27

Please try calling the number found on our Contact Us | Help | EE page.

Ali