topic Xbox Ally in Gaming

Xbox Ally

Acekrux — Sat, 25 Oct 2025 18:18:28 GMT

Anyone else ordered Xbox ally and heard nothing after confirmation email?. Mine went from usually dispatched in 7 days to dispatched in over 28 days. I’ve also noticed that the product page sometimes changes to last few left in stock which I would’ve thought if it is saying this mine would get dispatched but so far nothing

Re: Xbox Ally

Christopher_G — Sun, 26 Oct 2025 11:06:42 GMT

Hi @Acekrux

Welcome to the community and thanks for ordering.

We clear orders on a first come, first served basis, as we receive stock. DPD will be in touch with you when it's ready to be delivered.

Thanks for your patience so far, hopefully it's with you soon.
Chris

Re: Xbox Ally

Carolgood — Mon, 05 Jan 2026 19:39:23 GMT

How long did it take for it to come? I’m in the same boat, said it would be dispatched next day and I’m waiting still nearly 2 weeks later

Re: Xbox Ally

ThreeTrees3 — Tue, 06 Jan 2026 15:48:25 GMT

I ordered mine on the 17th December 2025, and has been 'preparing for dispatch' since then. I have rang up EE twice and both times it was mentioned they would add a note something about stock (which makes sense) and then my order possibly being missed due to first come first serve basis. I would give them a ring, I am expected to see an update by the end of the week....my fingers and toes are crossed!

Re: Xbox Ally

Leanne_T — Tue, 06 Jan 2026 17:56:53 GMT

Hi @ThreeTrees3

Thanks for posting on the community 🙂

Let us know how you get on once you get an update.

Hope your order is with you soon.

Leanne.

Re: Xbox Ally

ThreeTrees3 — Thu, 08 Jan 2026 17:43:43 GMT

Ee have cancelled my order and say there is no stock although the website still says there are some left in stock. This is highly annoying and frustrating, its been 3 weeks and only now I get an update, this was supposed to be a Christmas present. Can ee not just reinstate the order and send one in stock or at least stop misinformong customers.

Re: Xbox Ally

Linzi_H — Fri, 09 Jan 2026 09:35:34 GMT

Hi @ThreeTrees3

I'm sorry to hear that your order has been cancelled, and I appreciate how disappointed you'll be feeling.

The best thing to do is speak to our team, and they'll advise you on the best next steps.

Linzi