topic Re: Xbox in Gaming

Xbox

Saggy77 — Mon, 20 Oct 2025 10:06:19 GMT

Hi all just received my Xbox but no game pass

Re: Xbox

Saggy77 — Mon, 20 Oct 2025 10:17:30 GMT

Hey all just got my Xbox but no game pass sure it’s supposed to be in the box as it’s sold as a gaming bundle

Re: Xbox

Michael_D — Mon, 20 Oct 2025 12:15:22 GMT

Hi @Saggy77

Welcome to the community.

Please go to ee.co.uk/xbox and follow the steps to activate the Xbox Game Pass.

If you see an error while on WiFi, please try on mobile data and from another browser to see if that helps.

If it doesn't, give our customer service guides a call, and they'll be able to help to get it activated for you.

Michael

Re: Xbox

Saggy77 — Mon, 20 Oct 2025 12:54:10 GMT

We’re so u get the game pass from only got the Xbox with no pass

Re: Xbox

Saggy77 — Mon, 20 Oct 2025 12:54:41 GMT

Can’t call them as deaf

Re: Xbox

Michael_D — Mon, 20 Oct 2025 13:01:14 GMT

I'm not quite sure what you mean @Saggy77.

If it is an Xbox bundle with the Game Pass, you need to follow the above steps to activate it.

If that doesn't let you proceed, it would need to be chased by our customer service guides.

We do offer support for deaf and hard of hearing customers through Relay UK and BSL interpreters. There is more on how to connect with the team using these options on our Contact Us page.

Michael