topic Ee game card in Gaming

Ee game card

Cleggers94 — Tue, 23 Sep 2025 14:00:40 GMT

I ordered the Nintendo switch 2 on the ee store and I haven't received my ee game card code and I'm struggling getting into my messages right now is there anyway they can be emailed instead?

Re: Ee game card

Northerner — Tue, 23 Sep 2025 16:00:19 GMT

Hi @Cleggers94

There is no email you'll need to speak to EE CS on 150.

https://ee.co.uk/help/gaming/nintendo

Thanks

Re: Ee game card

Cleggers94 — Fri, 26 Sep 2025 17:01:10 GMT

So after may phones calls regarding my missing EE game cards, I was advised to email bhneegaming@waivpay.com which I did as I also attached 2 screenshots of my order confirmations. How long can it take for them to reach back to you? Many thanks

Re: Ee game card

Linzi_H — Sat, 27 Sep 2025 08:03:06 GMT

Hi @Cleggers94

I would suggest giving this team 3-5 working days to respond so they can review everything for you.

Linzi