topic Re: UPnP not successful Nat type: moderate in Gaming

UPnP not successful Nat type: moderate

shaun_002 — Mon, 18 Nov 2024 20:15:53 GMT

I have had my Xbox Series X connected to my EE Broadband router since it was installed roughly 8 months ago. There have been no issues at all up until last Friday when I received the following message on my network status on my Xbox:

NAT Type: Moderate

UPnP not successful

This has given me a persistent lag and has made matchmaking very tricky.

Can anyone shed any light on how to fix this? I feel like I’ve exhausted all options and have tried the following;

- changed my IP address for the device

- toggle off UPnP in EE job settings, reset router and Xbox, turn it back on, toggle UPnP back on, reset router etc

- added DMZ to my Xbox

- port forwarding

No success with any of this. Is there any other suggestions?

Re: UPnP not successful Nat type: moderate

MDW7 — Fri, 29 Nov 2024 22:07:27 GMT

Had this issue literally just figured it out myself as ee cs was useless… on the ee app go into broadband and look for WiFi enhancer - switching that off resolved Nat and upnp issue on both my series x and ps5 - there both connected by Ethernet cable so unsure why switching off WiFi enhancer resolved it

Re: UPnP not successful Nat type: moderate

TommyChrist24 — Sat, 25 Jan 2025 13:37:15 GMT

this is still an issue today - phone team have no knowledge of this, very frustrating, gonna have to switch back to my old hub which had ZERO issues

Re: UPnP not successful Nat type: moderate

Goooner1 — Sun, 18 May 2025 12:11:10 GMT

Do you mean switching off WiFi enhancer completely or just the gaming bit?

I was getting moderate NAT even before it was on and still when switching off gaming boost or whatever it is.