topic Re: Anyone else having trouble ordering a Black PlayStation Portal on Add to Plan? in Gaming

Anyone else having trouble ordering a Black PlayStation Portal on Add to Plan?

HenchJudyDench — Fri, 21 Feb 2025 18:27:50 GMT

Cannot order on Add to plan the black PlayStation portal, it says the following: Something went wrong logging you in
It's our fault not yours, please try again later. If you continue to get this error please contact us.

can anyone shed any light on this?

Re: Anyone else having trouble ordering a Black PlayStation Portal on Add to Plan?

Chris_B — Fri, 21 Feb 2025 20:24:39 GMT

@HenchJudyDench Have you tried cleaning your browser history and cookies?

Re: Anyone else having trouble ordering a Black PlayStation Portal on Add to Plan?

HenchJudyDench — Fri, 21 Feb 2025 20:31:43 GMT

Yes, I’ve managed to order other items. It says that it’s in stock and then when I go to checkout it comes up with that message above. When I order led some beats the other day it let me do it no problem. Thanks

Re: Anyone else having trouble ordering a Black PlayStation Portal on Add to Plan?

Chris_arny — Fri, 21 Feb 2025 23:42:41 GMT

Yeah it's a right pain , Tried on numerous devices aswell

Re: Anyone else having trouble ordering a Black PlayStation Portal on Add to Plan?

HenchJudyDench — Fri, 21 Feb 2025 23:44:54 GMT

My guess is that it’s out of stock and the website hasn’t been updated. But it’s been like it for a couple of days now. Any help would be appreciated from @Chris_B on how this could be solved