topic Re: How do I access my game pass in Gaming

How do I access my game pass

Lizmills71 — Tue, 04 Feb 2025 16:30:39 GMT

As part of my full fibre broadband package we got a free Xbox ultimate game pass for 1 year. However I have not been sent an activation code so I am not sure how I can active my game pass. Please could you advise.

Many thanks

Re: How do I access my game pass

Ali_A — Wed, 05 Feb 2025 15:27:51 GMT

Hi @Lizmills71

Welcome to the Community.

To activate your Xbox games pass just log into your EE online account (via the website, not the app), Select the Broadband and click on "plans & Subscriptions" at the top.

If you then choose the "gaming" section and click on Xbox Games Pass Ultimate. Followed by the subscription option it gives you.

Ali

Re: How do I access my game pass

Lizmills71 — Fri, 07 Feb 2025 12:16:03 GMT

I should have this for free and it is saying it will be £12 per month. Will this change if added to my basket.

Many thanks

Re: How do I access my game pass

Katie_B — Fri, 07 Feb 2025 14:04:22 GMT

Hi @Lizmills71.

If this is showing as chargeable, I'd recommend giving us a call so our customer care team can raise a webform for the Game Pass to be applied.

Katie