topic Re: Xbox Game Pass Ultimate with EE in Gaming

Xbox Game Pass Ultimate with EE

Rossby — Tue, 24 Dec 2024 21:57:33 GMT

I took up the 6 months Gamepass Ultimate offer that EE included with my 500Mbps broadband package. From my understanding EE charge £12.99 for GamePass Ultimate. Which is cheaper than Microsofts £14.99. How do I continue at the price after the 6 months?

Re: Xbox Game Pass Ultimate with EE

Alex_H — Wed, 25 Dec 2024 10:09:26 GMT

Hi @Rossby,

Unless you cancel the add-on yourself, once the free period expires it will change to the chargeable version that is available through us, on a rolling 30 day contract. So there is nothing you would need to do if you do want it to continue after the free period.

Merry Christmas 🎅
Alex

Re: Xbox Game Pass Ultimate with EE

Rossby — Wed, 25 Dec 2024 20:53:43 GMT

I think I may have turned off auto-renew. How do I turn it back on?

Re: Xbox Game Pass Ultimate with EE

Leanne_T — Thu, 26 Dec 2024 11:52:27 GMT

Hi @Rossby

Thanks for coming back to us.

Does the Game Pass have an end date showing in your EE app?

How did you turn off the auto renew?

Thanks 🙂

Leanne.