topic Re: Ee game card in Gaming

Ee game card

namredips82 — Tue, 26 Nov 2024 15:46:18 GMT

Hi, I have ordered a meta quest 3s and recieved the device around a week ago. But I still havent recieved the £50 gamecard. I was advised to text EE GameCard to 150 but that only gives me a list of options available via the sms service.
i have spok to the services team and they advised they cannot send a web form as the metaquest 3s is not shown in the list on the system. Any ideas how I can claim that

Re: Ee game card

Christopher_G — Tue, 26 Nov 2024 18:06:50 GMT

Hi @namredips82

Welcome to the community.

The Meta Quest 3S Black Friday deal does come with a £50 Game Card. The Game Card code will be sent to the email address that you have registered with us and can be redeemed here on the EE Gaming site.

You should have received the email by now. Could you please check your spam/junk folder?

Chris

Re: Ee game card

namredips82 — Tue, 26 Nov 2024 23:06:08 GMT

I've checked my email and my spam/junk mail and I've not received anything.

Re: Ee game card

Katie_B — Wed, 27 Nov 2024 08:44:41 GMT

Thanks so much for checking @namredips82.

As you have still not received this I'd recommend giving us a call so our customer care team can get this over to you.

Katie