topic Re: How do I find out how long I've got left on a device payment in Gaming

How do I find out how long I've got left on a device payment

Suzywoo83 — Thu, 14 Nov 2024 20:06:56 GMT

I've got an add on of a Nintendo switch, cannot for the life of me see where it says how many payments I have left and what the balance is, any ideas please?

Re: How do I find out how long I've got left on a device payment

Chris_B — Thu, 14 Nov 2024 21:03:09 GMT

@Suzywoo83 Look under add ons.

Re: How do I find out how long I've got left on a device payment

Kayleighw17 — Tue, 26 Nov 2024 20:33:27 GMT

Did you find out? I'm currently trying to find out the same thing, I doesn't show on add ons

Re: How do I find out how long I've got left on a device payment

Michael_D — Wed, 27 Nov 2024 09:20:07 GMT

Hi @Kayleighw17

Welcome to the community.

The end date for Add to Plan add-ons isn't shown in the online account or the EE app.

If you want to find out when your add-ons are due to drop off, please give our billing guides a call, and they'll be able to check on your account.

Michael