Quest 3s order, not yet received

Tojowarner — Tue, 22 Oct 2024 08:34:54 GMT

I ordered the Meta Quest 3s on the 10th October, and had an email confirmation.

I have had no further communication since and am not getting concerned as I would reasonably have expected at least a dispatched notification by now, given the release date of the 15th October.

I have tried to use the order tracker but it is saying that I need to call 150. I did this last week and was told that I would have further information once the product is dispatched.

What is the usual timescale for the dispatch of products? It has been 12 days now

Re: Quest 3s order, not yet received

Rach_H — Tue, 22 Oct 2024 12:52:31 GMT

Hi @Tojowarner

Welcome to the Community!

We want to get your MetaQuest 3s to you as swiftly as possible, and I can understand how keen you are to get this up and running. I'd recommend giving our team a quick call, as we would've expected this to be dispatched at this point, and they will be able to double check your order for you.

Rach

topic Quest 3s order, not yet received in Gaming

Quest 3s order, not yet received

Re: Quest 3s order, not yet received