topic Re: Price different in email to tracking in Gaming

Price different in email to tracking

MrT1000 — Tue, 20 Aug 2024 19:58:15 GMT

I bought a game it said £24.99 an it the email it says the same but when i log in a check status of order it says £49.99 what do i do?

Chris_B — Tue, 20 Aug 2024 20:05:04 GMT

@MrT1000 you call customer services and inquire about it.

MrT1000 — Tue, 20 Aug 2024 20:08:35 GMT

Is there no way of contacting them online I have autism an a lot of anxiety issues phone calls aren't an option for me?
thanks

killyouridols08 — Tue, 20 Aug 2024 20:51:56 GMT

Unfortunately we are users, just like you so we cant help. You can find live chat in your EE app under help.

Rach_H — Wed, 21 Aug 2024 07:16:29 GMT

Welcome to the Community!

Can I ust check where it was you bought the game? Was this on the EE website? Has the money been taken from your bank account?

Rach