topic Backbone controller in Gaming

Backbone controller

Curry2212 — Sun, 21 Jul 2024 10:09:19 GMT

Has anyone had a problem with the backbone controller not long after getting it? I can’t find anywhere on the EE site to speak to someone about returning/replacing it

Re: Backbone controller

James_B — Sun, 21 Jul 2024 12:49:20 GMT

Welcome to the EE Community, @Curry2212 🙂

Did you purchase it outright via the EE online store, or on Add to Plan?

When did you receive it?

James

Re: Backbone controller

Curry2212 — Sun, 21 Jul 2024 13:40:17 GMT

Thank you,

it’s added onto my plan, it was the end of march I got it

thanks

Re: Backbone controller

James_B — Sun, 21 Jul 2024 14:22:45 GMT

Hi @Curry2212,

Please get in touch with Customer Care on 150 who can help you with making a claim under warranty.

James