https://community.ee.co.uk/t5/Gaming/How-do-get-the-12mths-free-Ultimate-Game-Pass/m-p/1387984#M14579 <P>I was with BT and had a free gamepass for 12mths. For some reason the stopped it before the 12mths had expired. When I queried this I was tfrd to EE Broadband with 12 mths Ultimate Pass. They have taken the 1st payment and I have set up the router but have had no info on the 12mth Ultimate Game Pass. So my daughter has been without her games now for 3 weeks and no access unless we pay.&nbsp;</P><P>Who do I need to contact?</P><P>&nbsp; &nbsp;</P> Sat, 18 May 2024 09:31:20 GMT MMM65 2024-05-18T09:31:20Z https://community.ee.co.uk/t5/Gaming/How-do-get-the-12mths-free-Ultimate-Game-Pass/m-p/1387984#M14579 <P>I was with BT and had a free gamepass for 12mths. For some reason the stopped it before the 12mths had expired. When I queried this I was tfrd to EE Broadband with 12 mths Ultimate Pass. They have taken the 1st payment and I have set up the router but have had no info on the 12mth Ultimate Game Pass. So my daughter has been without her games now for 3 weeks and no access unless we pay.&nbsp;</P><P>Who do I need to contact?</P><P>&nbsp; &nbsp;</P> Sat, 18 May 2024 09:31:20 GMT https://community.ee.co.uk/t5/Gaming/How-do-get-the-12mths-free-Ultimate-Game-Pass/m-p/1387984#M14579 MMM65 2024-05-18T09:31:20Z https://community.ee.co.uk/t5/Gaming/How-do-get-the-12mths-free-Ultimate-Game-Pass/m-p/1387996#M14580 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4392388">@MMM65</a></SPAN>&nbsp;</P> <P>Thanks for coming here <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Could you check your email folders for an email with set up information, do you have this email?&nbsp;</P> <P>Thanks.&nbsp;</P> <P>Leanne.</P> Sat, 18 May 2024 10:01:53 GMT https://community.ee.co.uk/t5/Gaming/How-do-get-the-12mths-free-Ultimate-Game-Pass/m-p/1387996#M14580 Leanne_T 2024-05-18T10:01:53Z