topic Xbox Game Pass Technical Error in Gaming

Xbox Game Pass Technical Error

Vikc32 — Sun, 21 Apr 2024 15:55:54 GMT

I upgraded my contract last week and added in Xbox Game Pass as my extra. It shows in my account however I have had a text saying I need to activate it. When I try to activate it I keep getting a message saying there’s a technical error. I have contacted EE by phone who told me to try using mobile data rather than WiFi but I am still getting the same error. Can anyone tell me how I can get this Game pass activated to use please? 🙏

Re: Xbox Game Pass Technical Error

Leanne_T — Mon, 22 Apr 2024 07:16:05 GMT

Morning @Vikc32

Thanks for coming to the community.

Do you have the Game Pass included with a mobile or home broadband contract?

Is the Game Pass showing in your EE app add-ons?

Speak soon 🙂

Leanne.

Re: Xbox Game Pass Technical Error

ItzElite — Thu, 13 Jun 2024 02:57:57 GMT

I have the same problem. Constantly says there’s a technical error. I fear that I’ll never be able to activate it which is the prime reason I got the contract I got

Re: Xbox Game Pass Technical Error

Christopher_G — Thu, 13 Jun 2024 06:54:30 GMT

Hi @ItzElite

Have you spoken with our Mobile Care team about this? They'll be able to check your account from our side and help you get set up fully.

Chris