Faulty switch inside 2 year warranty Nintendo trying to charge for repair

Theiny — Thu, 18 Apr 2024 00:11:47 GMT

Sent my Switch to nintendo as it has developed a fault not detecting the left joycon when connected to device for handheld mode. works fine apart from this.

Nintendo giving me a quote for repair of £218 inc VAT even though its within the 2 year warranty period and the error is not due to accidental damage/water damage etc.

anyone else had this? I'll take up directly with EE if nintendo dont resolve as its a known fault with the console.

Re: Faulty switch inside 2 year warranty Nintendo trying to charge for repair

Christopher_G — Thu, 18 Apr 2024 06:38:25 GMT

Hi @Theiny

If Nintendo are saying that it is due to accidental damage, it likely isn't covered by warranty, and that's why they are quoting the fee to repair. This is something you will need to discuss with them directly.

I hope you manage to get sorted, please keep us updated.

Chris

topic Re: Faulty switch inside 2 year warranty Nintendo trying to charge for repair in Gaming

Faulty switch inside 2 year warranty Nintendo trying to charge for repair

Re: Faulty switch inside 2 year warranty Nintendo trying to charge for repair