topic Re: Game Store Tab in Gaming

Game Store Tab

Chronicallyill9 — Wed, 10 Apr 2024 13:07:53 GMT

The EE store tab for gaming is not working when I am logged into my account, so I cannot add one to my plan.

I have already phoned about the issue but no one has gotten back to me.

Leanne_T — Wed, 10 Apr 2024 14:32:27 GMT

Thanks for coming here.

Are you new EE customer?

Do you have a mobile or broadband account?

Leanne 🙂

Chronicallyill9 — Wed, 10 Apr 2024 14:33:57 GMT

Yes a newish customer.

Broadband customer.

Leanne_T — Wed, 10 Apr 2024 14:44:30 GMT

Which broadband package do you have?

How long ago did you report this to our broadband guides?

Leanne.

Chronicallyill9 — Wed, 10 Apr 2024 14:57:35 GMT

What difference what package I have does it make?!

I reported it 3 days ago.

Leanne_T — Wed, 10 Apr 2024 15:01:40 GMT

This information would help me to check which options should show available for you.

I would suggest giving us a call for an update on your account with our broadband team.

Leanne.