topic Ultimate Game Pass Still Not Working in Gaming

Ultimate Game Pass Still Not Working

byronwells — Tue, 09 Apr 2024 10:23:10 GMT

Hi peeps,

I am a former BT customer who has transferred over to the EE on a new contract with 6 months Ultimate Game Pass included.. It is within my EE account but when I try to add it it keeps saying it is unavailable.. I have spoken to EE live chat service and they have said wait until the 9th. Now is the 9th and I have still not got anything...

When I was BT this information was provided instantly once you added it to your around

Re: Ultimate Game Pass Still Not Working

John-C — Tue, 09 Apr 2024 13:54:02 GMT

Hi @byronwells, sorry you can't claim your Game Pass. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get the pass.

Cheers

John

Re: Ultimate Game Pass Still Not Working

byronwells — Tue, 09 Apr 2024 14:38:24 GMT

I am trying to get through to the technical team to get them to send me an email with the activation link.. But at the moment their whole customer service is a nightmare.. Been on all day trying to sort this out, passed around the house.. Utter joke