topic Re: The number to text to get my GeForce code in Gaming

The number to text to get my GeForce code

Cowell1416 — Tue, 26 Mar 2024 15:02:23 GMT

Hi I wondering if anyone has the number you text for GeForce so I can get my code to activate my GeForce cloud gaming I’ve been in touch with ee and they are saying I should of received a text saying text the number GeForce to get my code to activation code but I’ve not received a text asking to text GeForce I look on my account and it says it activated but I haven’t text nothing to get get the code I wounderingbif anyone has the number you text to get the GeForce code

Re: The number to text to get my GeForce code

Northerner — Tue, 26 Mar 2024 16:09:16 GMT

Hi @Cowell1416

https://ee.co.uk/gaming/nvidia-geforce-now

Once you’ve purchased your selected bundle and it’s been despatched to you, we’ll send you a text confirming your order along with instructions on how to claim your GeForce NOW subscription. If everything is correct then reply to us with the response ‘GEFORCE’ and we’ll send you a unique voucher code to claim your subscription. If you haven’t received either your confirmation message or your unique voucher code then please contact EE Help and Support.

If you haven't received your text then you'll need to speak to EE CS on 150.

Thanks

Re: The number to text to get my GeForce code

Cowell1416 — Tue, 26 Mar 2024 16:19:16 GMT

I got my product I didn’t receive no text or anything I’ve been in touch with ee twice and nothing happening at all

Re: The number to text to get my GeForce code

Christopher_G — Tue, 26 Mar 2024 18:05:54 GMT

Hi @Cowell1416

Which product did you order?

Chris

Re: The number to text to get my GeForce code

Cowell1416 — Tue, 26 Mar 2024 18:07:38 GMT

I got the iPhone 15 pro max with the Samsung galaxy note book 2

Re: The number to text to get my GeForce code

Christopher_G — Tue, 26 Mar 2024 18:12:26 GMT

Thanks, @Cowell1416

Is it the Chromebook 2 laptop? When did you receive it?

Chris

Re: The number to text to get my GeForce code

Cowell1416 — Tue, 26 Mar 2024 18:14:04 GMT

I did t mean to click it solved

I got it before Christmas December like two weeks before

Re: The number to text to get my GeForce code

Cowell1416 — Tue, 26 Mar 2024 18:39:10 GMT

Yeah it was the Chromebook 2 sorry

Re: The number to text to get my GeForce code

Cowell1416 — Wed, 27 Mar 2024 23:53:43 GMT

Anyone help plz

Re: The number to text to get my GeForce code

James_B — Thu, 28 Mar 2024 10:28:22 GMT

Hi @Cowell1416,

What were you advised when you called 150?

Are the team chasing this up for you?

James

Re: The number to text to get my GeForce code

Cowell1416 — Thu, 28 Mar 2024 11:52:09 GMT

They said they will get back to me within 48 hours I’ve been waiting for 3 weeks

Re: The number to text to get my GeForce code

James_B — Thu, 28 Mar 2024 12:46:42 GMT

Hi @Cowell1416,

I'm sorry to hear you haven't received an update.

I'd recommend getting back in touch on 150 to chase this up.

You can also chat online via the help tab in the EE app.

James

Re: The number to text to get my GeForce code

Cowell1416 — Thu, 28 Mar 2024 14:52:49 GMT

I have done that still nothing it coming a joke

Re: The number to text to get my GeForce code

James_B — Thu, 28 Mar 2024 15:38:33 GMT

When did you last call, @Cowell1416?

James

Re: The number to text to get my GeForce code

mackemfoz — Sun, 02 Jun 2024 08:31:09 GMT

This has also happened to me still no code 3 weeks later numorous phone calls latest being 4 mins short of 2 hours and then getting cut off yesterday , 3 call backs from tech support and none have materialised and chats on message centre which have been nothing short of useless. I just want what I'm paying for !!!!

Re: The number to text to get my GeForce code

Christopher_G — Sun, 02 Jun 2024 13:40:13 GMT

Hi @mackemfoz

Welcome to the community

Which product did you purchase? I'll see if I can get some details of this for you.

Chris

Re: The number to text to get my GeForce code

Mahmadq2 — Sun, 06 Oct 2024 15:41:25 GMT

Did you ever get it solved? I have been told different things by 150. Tried all, and still waiting for a resolution for the last 2 weeks.

Re: The number to text to get my GeForce code

Katie_B — Mon, 07 Oct 2024 07:45:40 GMT

Hi @Mahmadq2.

Please could you confirm what product you purchased?

Katie

Re: The number to text to get my GeForce code

Mahmadq2 — Thu, 10 Oct 2024 20:37:37 GMT

I purchased the Xbox controller and the 3 month geforce now subscription bundle. I got the controller in time but no idea how to get the subscription activated. Spent about 5 hours on 150 but no resolve.

Re: The number to text to get my GeForce code

Linzi_H — Fri, 11 Oct 2024 12:14:16 GMT

Thanks for letting us know @Mahmadq2

If you haven't had any confirmation text or a unique voucher code to claim your subscription, then you're doing the right thing by speaking to our Guides directly to raise this.

I appreciate if you've been on the phone already it's not ideal having to call back, but I am confident the team can get this resolved for you.

Linzi