topic Re: Issue UPnP Not Successful XBox/PS4 Using New EE Smart Hub plus in Gaming

Issue UPnP Not Successful XBox/PS4 Using New EE Smart Hub plus

Profile closed — Mon, 18 Mar 2024 18:40:50 GMT

When try to game on the Xbox or Ps4 get error saying UPnP Not Successful I have Factory Reset 20+ time doesnt fix issue I after Port Forwarding for each Console I have never hand this issue with old smart hub 2 and I am not DMZ as unsafe method of fix the issue.

Re: Issue UPnP Not Successful XBox/PS4 Using New EE Smart Hub plus

Daniel-S — Wed, 20 Mar 2024 12:47:42 GMT

Hi @Profile closed,
When you're on the PS4, is it letting you game at all or does this prevent you from getting any connection?
If you're manually porting have you disabled upnp and tried that?
Thank you
Daniel-S

Re: Issue UPnP Not Successful XBox/PS4 Using New EE Smart Hub plus

Profile closed — Wed, 20 Mar 2024 22:02:00 GMT

I should after portForward at all and you cant even join game as hub is not getting port for sever for like xbox or Playstain

Re: Issue UPnP Not Successful XBox/PS4 Using New EE Smart Hub plus

bobpullen — Thu, 21 Mar 2024 09:14:41 GMT

@Profile closed - are you saying you're unable to join any games on the XBox/Playstation at all? I wouldn't expect a moderate NAT setting to have that degree of impact.

If it's only certain games, then what games are they and what's happening when you try joining them?

I agree you should only need to use port forwarding or UPnP, however the fact that you're struggling with both, suggests that your problem is probably not isolated to just the UPnP function on the hub.

Re: Issue UPnP Not Successful XBox/PS4 Using New EE Smart Hub plus

Profile closed — Thu, 21 Mar 2024 13:48:50 GMT

Yes it is isolated to just the UPnP function on the hub. because I go on online game smart hub 2 and RAX80