topic Re: PS Portal Hotspot connection Issue in Gaming

PS Portal Hotspot connection Issue

Joe179 — Tue, 05 Mar 2024 09:09:00 GMT

I have an iPhone 14 Pro Max, and hotspot works fine with all of my devices.
however, for some reason I cannot hotspot to my recently purchased PS Portal. Please could you advise what if anything I need to do to get this to work as it seems EE have some sort of restrictions in place.

thanks in advance

Re: PS Portal Hotspot connection Issue

Leanne_T — Tue, 05 Mar 2024 11:22:12 GMT

Hi @Joe179

Thanks for coming to the community.

Can you connect the PS5 Portal to other devices?

Do you get an error message when you try and hotspot to the PS5 Portal?

Leanne 🙂

Re: PS Portal Hotspot connection Issue

Joe179 — Thu, 14 Mar 2024 11:47:52 GMT

Hi Leanne,

PS Portal connects fine to my WiFi.
Put an error message appears when I try to connect it to my EE network iPhone (instead of using WiFi)

Re: PS Portal Hotspot connection Issue

Leanne_T — Thu, 14 Mar 2024 13:53:26 GMT

Hi @Joe179

What error message do you get?

If you go into your iPhone Settings, Personal Hotspot, do you have Maximise Compatibility turned on?

Leanne 🙂

Re: PS Portal Hotspot connection Issue

Bumfluff4548 — Sat, 16 Mar 2024 09:48:01 GMT

Had the same problem

google EE APN IPV4

quick install and now works

👍

Re: PS Portal Hotspot connection Issue

Joe179 — Sat, 16 Mar 2024 21:37:38 GMT

Max Capacity turned on - yes

Re: PS Portal Hotspot connection Issue

Joe179 — Mon, 18 Mar 2024 15:33:22 GMT

Re: PS Portal Hotspot connection Issue

Joe179 — Mon, 18 Mar 2024 15:34:37 GMT

Max Compatibility turned on

Re: PS Portal Hotspot connection Issue

James_B — Mon, 18 Mar 2024 18:01:55 GMT

Hi @Joe179,

Did @Bumfluff4548's tip help?

James

Re: PS Portal Hotspot connection Issue

Bumfluff4548 — Mon, 18 Mar 2024 18:45:37 GMT

I’m also interested if it helped you out.

This is the only way I could get my iPhone 15 to work as a hotspot to my portal.
My understanding was it would never work due to the Nat type not being compatible. One uses Nat 2 and the other uses Nat 3.

After having my portal for 3 months, this is the only thing that worked for me, spent hours online looking for a solution.
Spoke to EE tech support and did everything they said and I could never get it to connect.
Had the same error code as Joe was getting,

works perfectly now

Re: PS Portal Hotspot connection Issue

Joe179 — Tue, 19 Mar 2024 18:50:18 GMT

Would you have any step by step instructions to get this to work in iPhone?

Re: PS Portal Hotspot connection Issue

Bumfluff4548 — Tue, 19 Mar 2024 22:55:53 GMT

https://gist.github.com/duncansmart/7f034cf086a80c2c1373ec16d4de207b

For iPhone just click ‘raw’ it will download the profile needed for the APN.
Once downloaded go to settings on your phone and it will be there ready to install, keep pressing install and you’re done.

It’s then listed under the settings /general /VPN tab named as configuration file: EE APN IPv4 🙂

Then restart your phone

done

I got it from here

https://www.reddit.com/r/PlaystationPortal/s/VOnMalxBOd

Re: PS Portal Hotspot connection Issue

Ebola69 — Thu, 21 Mar 2024 20:43:03 GMT

What did u do to work ?

Re: PS Portal Hotspot connection Issue

Mojoejoejoe — Tue, 30 Apr 2024 18:36:53 GMT

Hey Joe,

it took me a good while to figure this out if your still struggling this 100% worked and was easy todo just follow the link and happy gaming

https://m.youtube.com/watch?v=hPZCUAUY6wc&t=230s

Re: PS Portal Hotspot connection Issue

Ebola69 — Tue, 30 Apr 2024 20:48:09 GMT

Hi , I confirm it doesn't work ... I use a Samsung S24 Ultra on EE Hotspot.

George Botoroga

Re: PS Portal Hotspot connection Issue

Nickc36 — Thu, 20 Jun 2024 09:09:23 GMT

Do I have to enter anything in to the portal to set it up because I’ve downloaded it and it won’t find my hotspot on me iPhone now?

Re: PS Portal Hotspot connection Issue

Bumfluff4548 — Thu, 20 Jun 2024 09:58:08 GMT

Have u restarted the phone ?

Sent from my iPhone

Re: PS Portal Hotspot connection Issue

Nickc36 — Thu, 20 Jun 2024 21:35:02 GMT

Yes I’ve restarted me iPhone when go to setting the hotspot try the portal it doesn’t see my hotspot am I doing something wrong

Re: PS Portal Hotspot connection Issue

Shineyboi — Thu, 11 Jul 2024 19:43:15 GMT

I’m having the same issue. Did you get this fixed if so and advice?

Re: PS Portal Hotspot connection Issue

Weaves — Mon, 04 Nov 2024 03:29:37 GMT

Am I being stupid here? I click on the link, click on raw and a bunch of text comes up, I go on iPhone settings and nothing happens?