https://community.ee.co.uk/t5/Gaming/Xbox-Ultimate-Charges/m-p/1367794#M14221 <P>Never mind, I phoned 150, after a bit of holding while they conversed with tech support, they recited the issue and credited my account.</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 13 Mar 2024 16:56:26 GMT WeirdScienceX 2024-03-13T16:56:26Z https://community.ee.co.uk/t5/Gaming/Xbox-Ultimate-Charges/m-p/1367782#M14220 <P>Last month, I had an issue with not receiving the SMS to activate the Add-on (<A href="https://community.ee.co.uk/t5/Gaming/No-Xbox-Ultimate-Received/m-p/1363968#M14138" target="_blank">https://community.ee.co.uk/t5/Gaming/No-Xbox-Ultimate-Received/m-p/1363968#M14138</A>).&nbsp; I managed to resolve it with the help of tech support, so I was surprised today when I checked my bill to see that I'm being charged for it even though it was included for 24 months with an Xbox Bundle.</P><P>What's the best way to resolve this?</P> Wed, 13 Mar 2024 16:36:26 GMT https://community.ee.co.uk/t5/Gaming/Xbox-Ultimate-Charges/m-p/1367782#M14220 WeirdScienceX 2024-03-13T16:36:26Z https://community.ee.co.uk/t5/Gaming/Xbox-Ultimate-Charges/m-p/1367794#M14221 <P>Never mind, I phoned 150, after a bit of holding while they conversed with tech support, they recited the issue and credited my account.</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 13 Mar 2024 16:56:26 GMT https://community.ee.co.uk/t5/Gaming/Xbox-Ultimate-Charges/m-p/1367794#M14221 WeirdScienceX 2024-03-13T16:56:26Z