topic EE smart hub plus is a joke in Gaming

EE smart hub plus is a joke

M1GHTYB34R — Mon, 11 Mar 2024 01:42:45 GMT

I’ve had EE Full works kit 6 days, install was complete faff, the most convoluted installation process I’ve ever had.
speeds great I get 800Mbps, everything connects great until you want to game. CoD mw3 I have to try and connect 8 times to the servers before actually being able to game.

tested various settings, port forwarding still the same out come disconnected from server, when I do get on the split second lag spikes every other minuet are horrendous making the game unplayable.

tonight I plugged in my old BT HUB to test a theroy and it connected to the games servers instantly, I tested this several times over an hour with out fault and the game ran smoothly

what’s wrong with your hardware EE I believe you’ve got it hidden behind a pay wall hence the GAME MODE offer.

cancelling the contract tomorrow and going back to my BT HUB

Re: EE smart hub plus is a joke

Neil-O — Mon, 11 Mar 2024 10:24:19 GMT

Hi @M1GHTYB34R I'm really sorry about the problems you're experiencing, I think it would be good to get our Hub team to look at this.

I'll send you a private message so you can get in touch with your details.

Thanks

Neil

Re: EE smart hub plus is a joke

adadadadad — Thu, 14 Mar 2024 18:33:28 GMT

If you have the hub plus try using the geo filtering i have the actual modem Netduma and its come ting me only to the uk servers low pong .