topic Re: Spike/Lag Gaming issues in Gaming

Spike/Lag Gaming issues

Gerry902 — Tue, 05 Mar 2024 01:33:05 GMT

Since I've joined EE recently on the 500 package gaming is spiking/lagging every 20/30 seconds momentarily but enough to ruin games. Any ideas or fixes?

Re: Spike/Lag Gaming issues

Leanne_T — Tue, 05 Mar 2024 08:22:00 GMT

Morning @Gerry902

Thanks for coming to the community.

Which device/router are you using?

Do you have any other devices connected that loose connection at the same time?

Leanne.

Re: Spike/Lag Gaming issues

Gerry902 — Tue, 05 Mar 2024 11:13:10 GMT

Yes since I joined EE only. The other provider was fine. I'm using PS5?

Re: Spike/Lag Gaming issues

Leanne_T — Tue, 05 Mar 2024 11:20:25 GMT

Thanks @Gerry902

Are you connecting to the PS5 using a mobile phone, mobile broadband device or a home broadband router?

Leanne.

Re: Spike/Lag Gaming issues

Gerry902 — Thu, 07 Mar 2024 01:04:10 GMT

Connected via smart hub wireless connection on the 500 package?