topic Re: No Xbox Ultimate Received. in Gaming

No Xbox Ultimate Received.

WeirdScienceX — Wed, 28 Feb 2024 22:38:09 GMT

I haven't received the text for Xbox Ultimate as part of the Series X bundle.

Is the only option to call 150 to get it rectified?

Re: No Xbox Ultimate Received.

Leanne_T — Fri, 01 Mar 2024 07:58:02 GMT

Morning @WeirdScienceX

Thanks for coming to the community.

How long ago did you receive the Xbox Series X? (edited from Series S to Series X)

Do you have a mobile contract with us and have added the Xbox to the same account?

Thanks 🙂

Leanne.

Re: No Xbox Ultimate Received.

WeirdScienceX — Thu, 29 Feb 2024 19:14:10 GMT

Hi @Leanne_T

Yes, I have a contract with EE and I added the Series X Bundle to the same account.

I ordered it on the 9th Feb, and it was delivered on the 11th Feb. I actually forgot about the Gamepass until I noticed the reminder that my current Gamepass was about to end (I previously had an add-on from BT but cancelled when I bought the bundle).

Thanks

Mick

Re: No Xbox Ultimate Received.

Leanne_T — Fri, 01 Mar 2024 07:56:56 GMT

Thanks @WeirdScienceX

Does the Game Pass add-on show in your EE app mobile add-ons?

Leanne.

Re: No Xbox Ultimate Received.

WeirdScienceX — Sat, 02 Mar 2024 14:54:03 GMT

I just checked and it actually does

But I have no idea, how I would connect it to my Microsoft Account.

Re: No Xbox Ultimate Received.

James_B — Sat, 02 Mar 2024 15:01:00 GMT

Hi @WeirdScienceX,

If you haven't received a text with a link to activate your subscription, please get in touch on 150 so a member of the team can resend it for you.

Thanks

James

Re: No Xbox Ultimate Received.

WeirdScienceX — Sat, 02 Mar 2024 15:21:48 GMT

I spoke to a very nice lady from technical support, who after a few minutes was able to get the system to send me a link through which I could activate the add-on.

Thanks for your help, it was much appreciated.

Re: No Xbox Ultimate Received.

James_B — Sat, 02 Mar 2024 15:27:51 GMT

That's great, @WeirdScienceX 🙂

What are you looking forward to playing first?

James

Re: No Xbox Ultimate Received.

WeirdScienceX — Wed, 13 Mar 2024 16:33:37 GMT

I actually restarted playing Resident Evil 2/3. I have them on PC but great games nevertheless.

Re: No Xbox Ultimate Received.

James_B — Wed, 13 Mar 2024 17:07:19 GMT

I fancy replaying those myself, @WeirdScienceX

Those jump scares though...

Re: No Xbox Ultimate Received.

WeirdScienceX — Wed, 13 Mar 2024 17:33:52 GMT

I'm playing RE4 on PC at the moment, not on Gamepass but It's an awesome game if you like the genre

Re: No Xbox Ultimate Received.

James_B — Wed, 13 Mar 2024 17:39:29 GMT

I'll check it out, @WeirdScienceX

I didn't play the original so it'll be good to fill in a gap in the series.

Cheers for the recommendation. 🙂