topic Re: Xbox Game Pass in Gaming

Xbox Game Pass

StaceyBarnes93 — Tue, 20 Feb 2024 12:49:31 GMT

I have Xbox Game Pass as an inclusive extra on my mobile contract, I managed to activate it last month without any issues but I am trying to activate it this month to get the code but when I go through the EE app it says that I needs activating and when I try to activate it is saying there is nothing on my account to be activated.

Re: Xbox Game Pass

Leanne_T — Tue, 20 Feb 2024 15:18:53 GMT

Hi @StaceyBarnes93

Thanks for coming here.

Once the Game Pass is set up you won't need to activate this each month.

Is this still showing in your EE app in add-ons?

Leanne 🙂

Re: Xbox Game Pass

StaceyBarnes93 — Tue, 20 Feb 2024 16:29:18 GMT

Yes it is showing up on my EE app as my inclusive extra but with a symbol next to it saying it needs activation, but when I press on it to activate it takes me to a page where I have to input my mobile number and a code is sent to my phone but once I enter this code it says there is nothing on my account to be activated.

Re: Xbox Game Pass

James_B — Tue, 20 Feb 2024 17:16:22 GMT

Hi @StaceyBarnes93,

You don't need a new code each month, your subscription will renew automatically until cancelled.

Are you still able to use your Game Pass Ultimate subscription?

James