topic Re: Game pass cancelled by Ee in Gaming

Game pass cancelled by Ee

Sweetooth69 — Sat, 20 Jan 2024 10:44:55 GMT

I took the Xbox X bundle with the 2 year gaming pass which Ee has apparently cancelled and customer support is hopeless

Re: Game pass cancelled by Ee

Katie_B — Sat, 20 Jan 2024 11:55:52 GMT

Hello @Sweetooth69.

I am sorry to hear your order was cancelled.

Did our customer care team on 150 advise you why?

Katie

Re: Game pass cancelled by Ee

Sweetooth69 — Sat, 20 Jan 2024 12:16:55 GMT

The customer care team wee only interested in passing me off to Microsoft who then couldn’t find anything and actually hung up on me

Sent from Yahoo Mail for iPhone

Re: Game pass cancelled by Ee

Katie_B — Sat, 20 Jan 2024 12:31:05 GMT

Hi @Sweetooth69.

Just to confirm, you have received your Xbox X bundle? if yes, when did you receive your order?

Have you received a text from EE about your Game Pass?

Katie