trying to cancel gamepass subscription but its directing me here help

gooservi — Fri, 05 Jan 2024 01:29:52 GMT

Re: trying to cancel gamepass subscription but its directing me here help

FIZZYLP — Fri, 05 Jan 2024 06:54:32 GMT

This is a rolling subscription, all that needs to do is turn off auto renewal.

If you tap the add-on in the My EE app (Go to Your plans & add-ons from the menu), do you see a yellow 'remove add-on' button?

if not please reach out to NEW EE to turn off for you.