topic Re: Game in Gaming

Game

Garethtrinder — Wed, 03 Jan 2024 14:16:17 GMT

Hi I am just wondering if I can do anything about getting a xbox series because I can't not get on with the ps5

Re: Game

Garethtrinder — Wed, 03 Jan 2024 14:12:26 GMT

Hi I am just wondering if I can swap my ps5 for a xbox because I can't not get on 2ith the ps5

Re: Game

Katie_B — Wed, 03 Jan 2024 14:23:54 GMT

Hello @Garethtrinder.

Welcome to the community.

Have you recently purchased your PlayStation5?

I'd recommend giving us a call so our customer care team can provide you with your options.

Katie

Re: Game

BrendonH — Wed, 03 Jan 2024 14:53:34 GMT

Few things here really...

Are you asking can you get an xbox series s/x?

Then yes just go to the gaming page of EE and purchase one.

Are you saying can you swap the ps5 you purchased for an xbox?

Well how long have you had the ps5 from EE? If less than 14 days and purchased online then yes you can return the item under the distance selling act and then you can go ahead and purchase the xbox (they won't just swap).

If ou have had the ps5 longer then sorry you can't just swap it because you changed your mind.