topic xbox series x gaming bundle in Gaming

xbox series x gaming bundle

michael_mw — Wed, 27 Dec 2023 09:01:05 GMT

Hi, I ordered the xbox series x bundle from our local EE shop in october and the device was picked up from store, however there was no information given and we have not received any text messages apart from one saying "Hi from EE. Your Pin is xxxx. you'll only be able to use it once"

my son is wanting to play and we cant set the gaming pass up, can anyone help please?

Thanks

Re: xbox series x gaming bundle

Leanne_T — Wed, 27 Dec 2023 11:04:44 GMT

Hi @michael_mw

Thanks for coming here.

Do you have the Game Pass add-on showing in your EE app?

Thanks.

Leanne 🙂

Re: xbox series x gaming bundle

michael_mw — Wed, 27 Dec 2023 16:37:24 GMT

Hi Yes it is showing as an option as a normal add on for the phones but there is nothing relating to the gaming bundle

thanks

Terri

Re: xbox series x gaming bundle

James_B — Wed, 27 Dec 2023 16:58:05 GMT

Hi @michael_mw,

Our Customer Care Team will be happy to resend your activation text if you get in touch on 150.

Thanks

James