topic Re: Delivery in Gaming

Delivery

Rfdm90 — Fri, 01 Dec 2023 20:44:14 GMT

I done an order the delivery is for my new address which I put on the order but dpd is stating it will deliver to my old address. I don't understand why is it stating my old address when I put my new address in.

Re: Delivery

Chris_B — Fri, 01 Dec 2023 21:09:21 GMT

@Rfdm90 Because you haven’t updated your EE billing address. Ie you need to up date your EE account information.

Re: Delivery

Rfdm90 — Fri, 01 Dec 2023 21:08:40 GMT

Thank you I will ring them tomorrow and speak to them as I presume they are shut now. Hopefully they can sort it for me. Thank you for your help.

Re: Delivery

Chris_B — Fri, 01 Dec 2023 21:10:47 GMT

@Rfdm90 You can do this yourself via your online EE account. you’re going to need to speak with customer services to make dire they change that address for you order.