topic Re: PS5 Order in Gaming

PS5 Order

jalipa — Tue, 21 Nov 2023 10:37:06 GMT

I ordered a PS5 yesterday morning as an add on plan and paid the £5 deposit. But today I still see nothing on my account about the order. I received an email confirming the order which is good but when I log in my account is says I’m £5 in credit and no orders are noted on my account. Has it been cancelled because I understood that if so I would hear from EE directly?

Re: PS5 Order

James_B — Tue, 21 Nov 2023 13:00:52 GMT

Hi @jalipa,

Welcome to the EE Community. 🙂

I've sent you a private message. Please check your inbox and get back to me when you have a moment.

Thanks

James

Re: PS5 Order

gcambax — Fri, 24 Nov 2023 16:16:36 GMT

Hi did you get to the bottom of this? I have a similar issue with another bundle and not really getting answers.

Thanks