topic Re: Game Pass Ultimate Redeem Problems in Gaming

Game Pass Ultimate Redeem Problems

Coupec — Sun, 12 Nov 2023 11:55:13 GMT

I’ve been trying to redeem my game pass but every time I click agree to the T&Cs it doesn’t redirect me to the log in page and it still has the add button. Anyway to help? Don’t want to have to sit on the phone 😞

Re: Game Pass Ultimate Redeem Problems

James_B — Sun, 12 Nov 2023 14:46:56 GMT

Hi @Coupec,

Welcome to the EE Community. 🙂

Have you tried using a different web browser?

Are you using a VPN service?

James

Re: Game Pass Ultimate Redeem Problems

Coupec — Sun, 12 Nov 2023 15:24:05 GMT

Hi,

So after you mentioned that I thought I’d check it, I don’t use a VPN but use Apple relay. I turned it off but the same problem I can’t seem to add it to an account, I’ll try my PC now and see.

Re: Game Pass Ultimate Redeem Problems

James_B — Sun, 12 Nov 2023 15:26:52 GMT

Please keep us updated @Coupec

James

Re: Game Pass Ultimate Redeem Problems

Coupec — Sun, 12 Nov 2023 15:59:50 GMT

Hi,

Ok I’ve managed to signed in and got it to work however now I’ve run into a completely different problem. I should be getting a 12 month membership but when I’ve gone to redeem it, it’s only for a month.

Re: Game Pass Ultimate Redeem Problems

Coupec — Sun, 12 Nov 2023 16:00:33 GMT

Re: Game Pass Ultimate Redeem Problems

Coupec — Sun, 12 Nov 2023 16:01:38 GMT

Re: Game Pass Ultimate Redeem Problems

Christopher_G — Mon, 13 Nov 2023 07:58:48 GMT

Hi @Coupec

Welcome to the community.

It says monthly rolling contract, but it is for 12 months.

Chris