topic Re: Xbox Game pass in Gaming

Xbox Game pass

MattyC75 — Sat, 28 Oct 2023 10:33:34 GMT

Hi, I'm a little confused as I have just have just purchased a game pass. On the confirmation text at 8.48 the price was £10, whoever now after I have activated it the cost is £12 at 10.56. Is there any reason for this, have I missed something?

I look forward to hearing from you

Thanks

Re: Xbox Game pass

Katie_B — Sat, 28 Oct 2023 11:42:14 GMT

Hi @MattyC75.

Welcome to the community.

Does the cost of £12 show in your EE account?

How did you activate this?

Katie

Re: Xbox Game pass

MattyC75 — Sat, 28 Oct 2023 12:34:32 GMT

Hi,

Thank you for the welcome, I activated via the EE web site which then took me to the Microsoft website.

I did try to check my account but the bill for next month is not out yet. Is it likely that my bill will be £10 on my bill?

Prior to this I had 6 months free due to the package I had with EE

Thanks

Re: Xbox Game pass

Leanne_T — Mon, 30 Oct 2023 07:45:06 GMT

Hi @MattyC75

If you give us a call our mobile care team will check this for you 🙂

Leanne.