topic Re: Adding a ps5 to my account, some quick questions in Gaming

Adding a ps5 to my account, some quick questions

Mockingburns — Mon, 23 Oct 2023 06:27:18 GMT

Just a couple quick questions. To start, during covid i added and paid off a xbox series s, now i want to add a ps5. for the series s, since it was the hight of covid, they didnt require photo id. has that changed any? if i order it online would i need photo id?

could i do it in store? just walk into a branch and ask to add it to my contract? i've had issues with the website before.

if i did it in store, would i need id? if not, am i walking out of there with the ps5 (if they have in the back) or is it still gonna ship to my home address?

what would be easier for me (someone who doesnt have any valid photo id) online or in store?

Re: Adding a ps5 to my account, some quick questions

James_B — Mon, 23 Oct 2023 09:49:27 GMT

Hi @Mockingburns,

Our add to plan range is only available online.

On the day of delivery, you'll be sent a PIN code to give to the driver for security.

James

Re: Adding a ps5 to my account, some quick questions

Mockingburns — Mon, 23 Oct 2023 11:52:27 GMT

what about my other questions?

am i able to do the transaction in person, at a store, and be able to walk away with the ps5 if they have any in stock, or would it still be sent to my home?

Re: Adding a ps5 to my account, some quick questions

James_B — Mon, 23 Oct 2023 11:56:31 GMT

Hi @Mockingburns,

No, our add to plan range can only be ordered online.

Hope this helps. 🙂

James

Re: Adding a ps5 to my account, some quick questions

Mockingburns — Mon, 23 Oct 2023 12:56:37 GMT

it does, thank you ❤️

Re: Adding a ps5 to my account, some quick questions

Ianreeves — Sun, 19 Nov 2023 21:02:29 GMT

I’ve tried to add a ps5 bundle to my account but it only gives me the option to pay the full amount .
where as I want to add the pay monthly option which is advertised. ?????

Re: Adding a ps5 to my account, some quick questions

Katie_B — Mon, 20 Nov 2023 07:53:40 GMT

Hi @Ianreeves.

Welcome to the community.

Are you trying to purchase this through the EE Online Store or by this page HERE?

Katie

Re: Adding a ps5 to my account, some quick questions

Bexiehemingway — Thu, 17 Oct 2024 16:21:52 GMT

Every time I go to the add on and click on the ps5 all I get is something went wrong ..... try later

Been trying for a few weeks now and it still won't let me buy it what can I do, I'm logged into my account

Re: Adding a ps5 to my account, some quick questions

Katie_B — Thu, 17 Oct 2024 16:41:23 GMT

Hi @Bexiehemingway.

Thanks for coming here.

What bundle are you looking to add?

Have you tried another browser?

Speak soon,

Katie

Re: Adding a ps5 to my account, some quick questions

StevenS1989 — Mon, 25 Nov 2024 12:52:09 GMT

Hi I'm looking to add ps5 to my bill too but I just keep getting not eligible right now I'm coming up to my 3rd bill but I'm only with you for Internet and tv? Does this make a difference?

Re: Adding a ps5 to my account, some quick questions

Alex_H — Mon, 25 Nov 2024 15:56:39 GMT

Hi @StevenS1989,

Welcome to the EE Community

Add to plans where you spread the cost of a purchase by paying directly on your EE bill is only available on EE Mobile at the moment. So if you are not an EE Mobile customer you wont be able to add it that way unfortunately.

However you can still pay for the console using EE Finance which like an add to plan is available as a 0% interest credit agreement. You can read more about it here About EE Finance | Payment Methods | Billing Help | EE

Here is a link to the PS5 consoles we sell Playstation Consoles | PS5 consoles | EE, next to the price or when you visit the product page it will show if its available on EE Finance.

Alex