topic Re: Can't unlink XGPU in Gaming

Can't unlink XGPU

doublexrossed — Wed, 13 Sep 2023 16:09:58 GMT

Hello I recently bought a XGPU giftcard and it's seems it's linked to BT/EE Broadband can you help me cancel it?

Re: Can't unlink XGPU

Northerner — Wed, 13 Sep 2023 16:30:19 GMT

Hi @doublexrossed

Cancel what?

Where did you buy the gift card.

Thanks

Re: Can't unlink XGPU

doublexrossed — Wed, 13 Sep 2023 16:38:02 GMT

Xbox Game Pass linked to your Broadband for some reason, gift card was
bought on Kinguin, just cancel it since I can't do anything with it now in
terms of adding any more months to my subscription etc.

Re: Can't unlink XGPU

Christopher_G — Wed, 13 Sep 2023 18:02:35 GMT

Thanks @doublexrossed

Do you have EE broadband?

Chris

Re: Can't unlink XGPU

doublexrossed — Wed, 13 Sep 2023 18:26:58 GMT

Sadly no, please don't write that you can't help me since I'm not a customer

Re: Can't unlink XGPU

XRaySpeX — Wed, 13 Sep 2023 18:37:43 GMT

EE can't cancel a purchase you made elsewhere. You need to cancel it with Kinguin within your 14-day statutory "Distance Selling" cooling-off period.

Re: Can't unlink XGPU

doublexrossed — Wed, 13 Sep 2023 18:43:14 GMT

Bruuh, when I click manage it sends me to your page, people are selling your keys in keyshops violating your TOS as I imagine annd you try to pretend it's none of your business, I hope you don't mean you lack tools to track such a customer and unlink this from my account

Re: Can't unlink XGPU

XRaySpeX — Wed, 13 Sep 2023 18:47:31 GMT

Please give me a link to this item on Kinguin's site.

Re: Can't unlink XGPU

doublexrossed — Wed, 13 Sep 2023 19:21:58 GMT

Can't contact friend who bought it now but I'll provide it ASAP later, how that would help my case tho?

Edit: it was seller/merchant argento codes

can't provide link to a bought item since duh