topic Re: content unlock in Gaming

content unlock

Stas0n4ik — Mon, 10 Apr 2023 16:55:31 GMT

Hello, I do not speak English so I do not call support, I would like to unblock the content

Re: content unlock

Chris_B — Mon, 10 Apr 2023 16:56:55 GMT

@Stas0n4ik You then need to go to an EE store with ID to make this request.

Re: content unlock

Stas0n4ik — Mon, 10 Apr 2023 17:01:29 GMT

Thanks for the help:)

Re: content unlock

Liamctid — Mon, 10 Apr 2023 20:28:54 GMT

If on pay as you go you will need to go to a store qith ID

If on contract follow the below

If you are still having a problem with this and you are using Google browser please make sure you content lock is on adult in the ee app then follow the below instructions

On your Android phone or tablet, open the Google app the one with a G as the app icon Not chrome
At the top right, tap your Profile picture or initial

Settings

SafeSearch.
Turn SafeSearch on or off.
- If you find a Lock
  
  at the top right, your SafeSearch setting is locked. The settings page provides info about who manages your SafeSearch setting.

Re: content unlock

Chris_B — Mon, 10 Apr 2023 20:43:36 GMT

@Liamctid Funny how I don’t have a Google account but use Google and have never had to change anything once I had content lock removed from my EE account. It’s not just Google that has restrictions on it if content lock is enabled on your EE account. Any website/app that can be inappropriate for under 18s is restricted by content lock.

Re: content unlock

Liamctid — Mon, 10 Apr 2023 20:55:46 GMT

I have had to do this as my Content was not restricted. I followed all of the instructions. Setting it to strict. Restarting then setting it to adult/off again to no avail. Doing the actions above fully derestricted my searches etc.

Re: content unlock

Scrapmetal1 — Tue, 23 May 2023 14:05:48 GMT

I would like to in block adult content

Re: content unlock

Scrapmetal1 — Tue, 23 May 2023 14:07:50 GMT

I would like to block adult content

Re: content unlock

Scrapmetal1 — Tue, 23 May 2023 14:08:14 GMT

In block

Re: content unlock

Scrapmetal1 — Tue, 23 May 2023 14:08:29 GMT

Un block

Re: content unlock

Christopher_G — Tue, 23 May 2023 15:50:27 GMT

Hi @Scrapmetal1

Welcome to the community.

Check out this 'How do I turn on parental controls on my device?' help page.

Chris