topic Re: Returns in Gaming

Returns

Sally81973 — Wed, 17 May 2023 14:08:35 GMT

Hi there,

I ordered a headset on my mobile account. The microphone doesn't seem to be working properly.

I went to EE chat who were unable to help me. I'm just wondering whether they can be returned/replaced and how to go about it.

Any help would be greatly appreciated

Thank you

Sally

James_B — Wed, 17 May 2023 16:09:29 GMT

Have you just received the headset or have you had it for a while?

James

Sally81973 — Wed, 17 May 2023 17:23:54 GMT

I've had it about a month

James_B — Wed, 17 May 2023 17:41:48 GMT

Was your accessory delivered within the last 30 days or longer than 30 days ago?

James

Sally81973 — Thu, 18 May 2023 13:48:53 GMT

I'm pretty sure it was delivered more than 30 days ago

James_B — Thu, 18 May 2023 13:51:26 GMT

I've sent you a private message to take some further details.

Thanks

James