topic Re: Gambling/ Betting in Gaming

Gambling/ Betting

Mjessica — Sun, 04 Sep 2022 07:51:53 GMT

How do I stop a mobile device on my contract to stop online gambling? Now on the EE app there’s no option I can’t find, just block 18+ which I don’t want do.

Tia x

Re: Gambling/ Betting

Christopher_G — Sun, 04 Sep 2022 10:14:59 GMT

Hi @Mjessica

Are you looking to just not be able to access gambling sites at all, or to stop them from being charged to your bill?

Chris

Re: Gambling/ Betting

Mjessica — Sun, 04 Sep 2022 12:31:08 GMT

Hiya,
To stop being able to use them.

Re: Gambling/ Betting

Christopher_G — Sun, 04 Sep 2022 12:37:59 GMT

OK, thanks @Mjessica.

There aren't any specific restrictions for gambling, but adding the content lock would stop the access to them whilst using the mobile network, like you said.

Have you taken a look any gambling awareness websites? They may have some advice on managing gambling on different devices. They tend to have advice on how to help friends/family members too.

Chris

Re: Gambling/ Betting

Nick_39 — Sun, 04 Sep 2022 12:44:21 GMT

Shouldn't Content Lock be blocking access to such sites?

If you don't have Content Lock activated, you can switch it back on by dialling 1818.

Content lock blocks access to Age restricted sites such as X rated sites, I'm not 100% sure if it blocks gambling but give it a try!

Re: Gambling/ Betting

Leom78 — Wed, 08 Feb 2023 21:35:45 GMT

I'm having the same problem ! 😕

Re: Gambling/ Betting

Katie_B — Thu, 09 Feb 2023 07:39:04 GMT

Hello @Leom78.

Welcome to the EE Community.

Are you aware if there is a content lock on your account? you can check this within your My EE account.

Speak soon,

Katie