topic Xbox coffee spill damage in Gaming

Xbox coffee spill damage

Km1990 — Sun, 29 Jan 2023 21:28:43 GMT

Hi, our Xbox series X has stopped working, we had people round today and a coffee got knocked over, we didn’t realise at the time that it appears some of the coffee got into the Xbox, we thought it was ok and it came on fine but has since stopped working, it will switch on but not connect to tv and after a while switches off. we are leaving it to dry over night and going to see tomorrow.
as it is paid monthly through ee is there some cover to get it fixed or get a replacement, understand there could be an excess to pay?

Re: Xbox coffee spill damage

bristolian — Sun, 29 Jan 2023 22:35:32 GMT

Do you have accidental damage cover on your home insurance?

I don't believe there's any cover for accidental damage as part of your add-to-plan payments.

Re: Xbox coffee spill damage

Chris_B — Mon, 30 Jan 2023 08:22:02 GMT

@Km1990 EE don’t offer insurance for add to plan items and paying monthly for an item doesn’t mean you have insurance through EE you’re only purchasing the item monthly. Your home insurance might cover this.