https://community.ee.co.uk/t5/Gaming/Purchased-a-PS5-Console-but-received-an-error-during-checkout/m-p/1222788#M12088 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3393926">@AussieMatt</a>.</P> <P>I'd recommend getting in touch with our Customer Care team about this.</P> <P>They'll be able to access your account and see what the current status of your order and your payment are.</P> <P>Jon</P> Wed, 25 Jan 2023 07:55:12 GMT Jon_K 2023-01-25T07:55:12Z https://community.ee.co.uk/t5/Gaming/Purchased-a-PS5-Console-but-received-an-error-during-checkout/m-p/1222729#M12087 <P>Hi,</P><P>I was in the process of purchasing a PS5 console in the EE online shop. I filled out my details, shipment and bank details, made the payment via card, and once I proceeded, I received an "A Network Change Was Detected" error and was prompted to refresh the page and start the process again.</P><P>However, I looked at my bank account and can see the payment has been taken and is now pending, however, EE is asking me to repeat the payment process... I have not received any confirmation details from EE though.</P><P>Can someone advise?</P><P>Thanks.</P> Tue, 24 Jan 2023 22:32:40 GMT https://community.ee.co.uk/t5/Gaming/Purchased-a-PS5-Console-but-received-an-error-during-checkout/m-p/1222729#M12087 AussieMatt 2023-01-24T22:32:40Z https://community.ee.co.uk/t5/Gaming/Purchased-a-PS5-Console-but-received-an-error-during-checkout/m-p/1222788#M12088 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3393926">@AussieMatt</a>.</P> <P>I'd recommend getting in touch with our Customer Care team about this.</P> <P>They'll be able to access your account and see what the current status of your order and your payment are.</P> <P>Jon</P> Wed, 25 Jan 2023 07:55:12 GMT https://community.ee.co.uk/t5/Gaming/Purchased-a-PS5-Console-but-received-an-error-during-checkout/m-p/1222788#M12088 Jon_K 2023-01-25T07:55:12Z